WE ARE CLOSED JULY 4TH. We will reopen on July 8th Wednesday afternoon.
WE HAVE NO CARDS. They are mailed out to patients as soon as we get them, in a reasonable and feasible manner.
Due to the large numbers of people waiting for cards, we will no longer be contacting the DOH for status updates before 3 months. We can make sure that the application was sent in and not returned for corrections. But once we know that it is at the DOH, it does no good to check on an application status. The cards come when they come. It is starting to resemble 3 to 4 years ago when the state got up to 6 months behind.
EVERYONE is free to contact the DOH themselves, and to complain to the governor. I do not know of any quick number into the DOH. The phone number is mostly busy for us too! We are not state employees. If you want to be rude to us for the card delays, we will ask you to go elsewhere for your future needs. We are just as unhappy about the waiting as you are. This is an issue between you and the State of Hawaii Government and the Department of Health.
I know of one practice that has over 700 cards pending since the March/April period.
There are a lot of people waiting. Why some cards come back faster than others is not known. Applications submitted before April 10th take much longer and are on a different process path at the DOH, for some reason. But even applications submitted after April 10th with the online data entry method are taking ten or more weeks.
All I can say is to be careful with the application/ certifications so that it is filled out perfectly with no errors, and to be patient.
For the most current office hours: http://www.medicalmarijuanaofhawaii.org/clinic-hours.
When contacting me: https://www.medicalmarijuanaofhawaii.org/clinic-contact-info
It should be noted that the Department of Health is processing the registration packets. They are currently nearly 3 to 4 months behind in their workload, plus, they are being ultra critical of all applications, and sending many back for corrections. As I have noted elsewhere, EVERYONE filling out the registration materials needs to be extremely careful with the correctness of their information. Once rejected by the DOH, the process for your registration material starts all over, including the time that you wait for your card. We will try to correct your information as needed, but it may require you to return to the clinic for any items missing. This is why I suggest you fill out the forms at home and bring them to the office during your clinic visit, so as to avoid those errors caused by poor or errant handwriting. Patients need to re-apply 2 months before the expiration date.
Please go to the following links to understand the LATEST ON THE APPLICATION PROCESS:
PLEASE READ THE FOLLOWING AND FILL OUT THE PRACTICE WORKSHEET
The "card registration" process is divided into two parts (really three parts when one includes the doctor visit/interview): The "APPLICANT DATA" part with all the pertinent addresses, FROM THE WORKSHEET, is done online only, AT THE MEDICAL OFFICES ONLY, as is the state fee payment. We do this in the office on the day of your visit. The "fillable PDF" APPLICANT "CERTIFICATIONS" part is done on hardcopy with original signatures, accompanied by your government issued identification, and is submitted by snail mail to the state FROM OUR OFFICE. You can fill them out at home, but you still can't submit anything online from home.
WE NOW REQUIRE that ALL PATIENTS, who have passed the prescreening and those who still qualify and are renewing, to FILL OUT THE ABOVE FORMS AND TO BRING THEM TO THE OAHU OFFICE.
You DO NOT need to have a second physician sign your application. I am your primary care physician as far as your cannabinoid therapy is concerned.
When visiting the Waimanalo office, the village requests that you park outside then gate on the left side to allow the locals access as you wait for the gate to open. Past the gate, drive very slowly to the office. Please be curteous to others, cooperative, and non-aggressive.